Privacy Policy
Privacy Policy – Eleanor’s Wardrobe
This Privacy Policy describes how Eleanor’s Wardrobe (“the Site”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the “Services”).
In this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
When we do, we will post the revised policy on the Site and update the effective date where required by law.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information as described below. The type of information we collect depends on how you interact with us.
In addition to the specific uses described in this policy, we may use personal information to:
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Communicate with you
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Provide and improve our Services
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Comply with legal obligations
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Enforce our Terms of Service
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Protect the rights, property, and safety of Eleanor’s Wardrobe, our customers, and others
What Personal Information Do We Collect?
“Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.
Information You Provide Directly
This may include:
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Contact details such as your name, email address, phone number, and shipping address
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Order information such as billing details, shipping details, payment confirmation, email address, and phone number
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Account details such as login credentials and related security information
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Customer support information, including messages you send when contacting us
You may choose not to provide certain information, but this may limit your ability to use specific features of the Services.
Information Collected Automatically
We automatically collect certain information about your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies. This may include:
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Device and browser information
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Network connection data
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IP address
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Pages viewed and interactions with the Site
Information Received from Third Parties
We may receive personal information from third parties, including:
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Service providers such as Shopify, which hosts our online store
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Payment processors that collect payment details (such as credit or debit card information and billing address) to process transactions
All such information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use personal information for the following purposes:
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Providing products and services, including processing orders, payments, shipping, returns, and exchanges
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Customer communication, including order confirmations, updates, and support responses
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Marketing and advertising, such as sending promotional messages or displaying relevant advertisements (where permitted by law)
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Security and fraud prevention, including detecting and preventing fraudulent or unlawful activity
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
Cookies
Like many websites, we use cookies and similar technologies to operate and improve our Site.
Information about the cookies used by Shopify-hosted stores can be found here:
https://www.shopify.com/legal/cookies
You can control or disable cookies through your browser settings.
How We Share Your Personal Information
We may share personal information with third parties where necessary for business or legal purposes, including:
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Service providers that perform services on our behalf (such as shipping, payment processing, analytics, customer support, and IT services)
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Marketing and advertising partners
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Affiliates or entities within our corporate group, where applicable
We do not sell your personal information.
Third-Party Websites and Links
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.
Your Rights
Depending on your location and applicable law, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information
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Object to or restrict certain processing activities
To exercise any of these rights, please contact us using the details below.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: